Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Video playback freezes
Video playback freezes in the first 2-3 seconds of every recording in history. the live feed has no issues.the camera in question has an RSSI between 31-34 depending on the outside temperature. I need to figure out how to fix this as that is the point when a person is approaching
64 •
3 •
0 •
08-12-2024 12:04:43
Responses (2)
- C
it happens on both Mobile and PC when viewing historical videos, live does not pause I downloaded to my pc 1 video and there is a slight freeze
•0
12-12-2024 20:31:10
- C
@c2computing Thank you for sharing that example. I don't see the video freezing, but I did see a slight stutter. What are your internet upload and download speeds? Both are required for videos to be properly recorded and uploaded from Ring devices. How many Ring devices do you have?
•0
13-12-2024 21:05:32
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @c2computing. Do you have a video example of the freezing on video playback? Does this happen when reviewing videos across mobile devices and on desktop? If you download a video to your phone or computer, does the freezing still occur?
0
11-12-2024 19:41:45
•