Ring Security Cameras
Unverified motion events and live view
I set the motion sensor to person only and I still keep getting a million notifications and when I look outside there's nothing there. Also when I try to look on the app at the motion events, it's just a black screen and when I try to look at the live view, it keeps saying live view ended.
2117 •
0 •
0 •
23-05-2020 05:33:12
Responses (1)
- N
Nothing has helped. I'm looking for a solution. I have two cameras. One works fine and the other whenever it feels like. Which is basically never.
•0
23-05-2020 06:30:35
MHi neighbors! The best first step here will be to remove and reinstall the Ring app, and initiate those settings to see if they will work as intended. I recommend also checking for any linked devices that might be triggering the Cams despite your settings, or any reflective/ heat sources that might be triggering your Cam despite people only mode being enabled. Feel free to let us know how this goes! :)
•0
25-05-2020 09:16:29
Tthis has been happening to me also. Have reset, restarted, reinstalled etc etc. Nothing works. Getting a new doorbell delivered but I honestly think that Ring just isn't a safe option for security anymore
•0
23-08-2020 01:33:38
MHi @Thecsbabe! At Ring we value your security and privacy, and are always working to add features to your 'Ring of security'. Motion verification is a feature to improve the accuracy of motion detection by filtering out false positives and sending out notifications only when motion has been verified by the system. Check out our motion verification [help center article](https://support.ring.com/hc/en-us/articles/360038727232-Understanding-and-Using-Motion-Verification-on-Ring-Devices) for more information on enabling/disabling and using this feature. I hope this helps! :)
•0
24-08-2020 06:37:57
MMine is doing the same for the past week and I reset the thing i dont know how many time. I live where the LNU lightning fire is happening but not close enough to the fire. I’m trying to avoid opening doors or windows as much because of unhealthy Air right now so my ring not working while they charge me every month is unacceptable.. i cannot even do live view.
•0
25-08-2020 05:51:52
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Kenny31
I’m having this same issue lately. The first time it happened it corrected itself in minutes this time it’s not working. Is there anything that helped you?
0
23-05-2020 05:49:30
•