Ring Security Cameras
Straight power barrel connector for Spotlight cam?
Hi, I am mounting a powered Spotlight cam and have to run the power cable through a wall. The barrel connector provided with the power supply is elbow-shaped which makes this difficult & I would like to have a straight connector. Are these available (without buying a whole new unit) or are there suitable third party products?
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22-11-2023 11:28:33
Responses (4)
- L
I'll do that Caitlyn. What is the specification for the connector? The split barrel on that size looks unusual.
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23-11-2023 02:27:26
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THi @Laminator. What specifications are you looking for? It's a barrel connector, and it works with compatible Ring devices.
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28-11-2023 02:00:46
- J
Hi @Laminator. I am happy to chime. We do not have any more information on the barrel plug. We also do not recommend using third-party adapters to power your Ring Cameras, as they may not work correctly.
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07-12-2023 03:58:43
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LNot very helpful, Justin. To state the obvious, the camera may not work correctly with a third-party adapter, but it does not work at all if there is no power supply, and I cannot use the one you provided for the reason given. If Ring is unable to provide a solution, it should at least be willing to provide information so that a customer can solve the problem him/herself. A 5vDC supply is readily available and in any case I can use the one supplied. For the camera end - and in the absence of helpful input - I will just have to measure up the barrel plug, buy a few of apparently compatible sizes and test them out.
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17-12-2023 10:14:54
THi @Laminator. Best of luck. It is important to note that using third-party devices with your Ring products can void your warranty. Since none of these third-party devices have been tested with Ring products, you are using them at your own risk. I would suggest simply drilling a slightly larger hole to feed the barrel plug through or hiring a qualified electrician to safely complete this install for you.
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18-12-2023 05:30:03
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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17-01-2024 05:30:10
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Caitlyn_Ring
Hi @Laminator. All of our accessories with a barrel plug are elbow-shaped. You're welcome to add the suggestion for a straight barrel plug connector to our [Feature Request board](https://community.ring.com/c/products/24).
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22-11-2023 06:27:12
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