Ring Security Cameras
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U
Stick-up Camera night vision (infrared) has stopped working.
troubleshooting
Checked live view tonight on one of my Stick-Up Cameras and something is very wrong. It’s essentially dark. Battery is at 97% (solar), “Use infrared for night vision” is toggled on. The picture improves when “Color Night Vision” is off. I have rebooted the camera - this didn’t help. Up until tonight, night vision in live view was very good. Is there anything I can do other than replace the camera?
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08-02-2025 08:29:46
Responses (1)
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Tom_Ring
Hi @user_6efb1a. Can you share a screenshot or a video of what your camera looks like at night? This will help us identify any troubleshooting steps. Thank you
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11-02-2025 04:30:47
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