Ring Security Cameras
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J
Stick Up Cams don't recognize solar panel in app
My 2 new stick up cams are both connected to solar panels, both panels in direct summer sunlight. In the app, Device Health, it says Power Source is Power Outlet, and it says "add a ring solar panel to extend battery life". The batteries seem to be being recharged by the panels (neither have gone below 90% in the 10 days they've been installed), but the app is still saying I should add solar panels. Am I doing something wrong?
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02-07-2020 05:34:31
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kentmsmith
Same situation with me. My battery Spotlight Cameras with a solar panels say that the supply source is "Battery" but there is an additional field labelled "Solar Status." My battery Stick-up Cam with a solar panel says that the power source is "Power Outlet" but there is no "Solar Status" field.
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31-10-2020 08:41:50
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