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Ring Security Cameras

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Stick up camera plugged in yet battery goes dead
troubleshooting
wireless-security-cameras

i have a stick up battery video camera, i have it plugged in to an outlet that only turns on when the outside lights turn on which is controlled by a timer. the lights turn on from 5pm to 8am every day. so essentially the camera is plugged in from 5pm to 8am every day and from 8 am to 5 pm it runs off the battery. my question is the battery keeps going dead in 2 to 3 weeks. i have it set up as a wired device in the app. doesnt the camera charge when it is hardwired in? i figured it would be like the solar panels they sell that keeps the battery charged. should i set it up as a battery device in the app?

600

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1

19-06-2022 01:40:16

Responses (1)

  • T

    Hi @saint1000. If you have your Stick Up Cam plugged into the power adapter, it serves as the primary power source and the battery will act as a backup battery. The power adapter does not provide a charge to the battery like a Solar Panel does. I hope this information helps!

    0

    23-06-2022 07:08:28

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