Ring Security Cameras
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Stick Up Camera Elite - Poor Audio Quality
https://youtu.be/IdgSrYKYLnUFor a hard wired (non-WiFi) camera, I’m quite disappointed in the audio. Attached is a sample that demonstrates the audio consistently breaking up. Conditions are ideal - no wind and no competing sound sources.Video quaility is good. Audio is bad. I checked several other cameras including an indoor camera. Same problem. Note: I've also attached info on my Router and the POE Switch that I use to connect my nine Stick Up Camera Elites. As you can see, I have a solid system.Should I expect better?
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20-06-2020 13:13:21
Responses (3)
- C
Here is a particularly good example of this audio problem. All of my Ring Stick Up Camera Elites have been installed new in the last 45 days and this is a continuous and reproducible issue. This issue occurs on all of my Ring cameras (see above post). Please help me. This audio issue is greatly r
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21-06-2020 19:19:50
CAs a test to eliminate my Eero router as a source of the audio problem, I disconnected my Amazon Eero Router from my modem and connected another factory reset router (TP-Link AC-1750) to my Spectrum modem. I then plugged in a single Stick Up Camera Elite into the router via the Ring supplied POE pow
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26-06-2020 15:28:59
COne more related issue. Here’s a sample of videos from my 10 cameras (both WiFi & POE and both inside & outside). All 10 cameras have a consistent level of audio static. This seems to point to a Ring audio problem as audio static is not a symptom of a local area network problem. https://youtu.be/i
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28-06-2020 14:07:44
CNick at Ring 2nd level technical support promised to call back three days ago with a potential solution to this audio issue. Sure wish he would call. Makes me think that Ring has no good news for me yet. Ring does advertise the ability to listen & talk via their cameras so I do expect this to be a
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01-07-2020 01:59:29
- B
My audio quality is worse than yours on my doorbell cam and floodlight cam. I think it is just the nature of the beast. They were really designed for video recording not audio. I don't think their priority was on listening to the event as much as seeing it. Let me know if you come up with a solution as I would like to try it.
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28-06-2020 19:37:57
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CappyNear
Here is a compilation of video clips from six of my cameras - all with the same audio problem. I sure hope you can offer a solution to this issue. This is very disappointing and discouraging. https://youtu.be/0aDW4NarkcY
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20-06-2020 22:08:53
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