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Ring Security Cameras

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Stick up 2023 2nd Gen Poor Quality and Connection
hardwired-security-cameras
troubleshooting

I just bought two of these 2023 second generation stick up plug-in cameras on Amazon And I’m noticing that the video quality and the connection are significantly worse than the first generation stick up camera I bought almost 2 years ago. I’m not sure if it’s a hardware issue or a software issue.. Connection quality for the first generation stick up as well as my battery ring doorbell are completely fine. No Wi-Fi issues either. Maybe it’s something systemwide but I am considering returning these if this doesn’t get resolved.

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22-10-2023 12:01:44

Responses (1)

  • T

    Hi @user63299. Can you share some screenshots of the video quality you're experiencing? What is the RSSI for these devices? Are you on WiFi when viewing the Live View?

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    23-10-2023 07:34:13

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