Ring Security Cameras
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Stick Cam v2 Battery won't connect to the network
I've read all similar posts..And I'm the 3rd day of trying to get my camera working again.When I first received it, it was pretty easy to get going.Last week the battery died.So i recharged it, and it wouldn't connect to any of my wifi networks.So i removed it from my account and have been attempted to set it up as a new device since.But it continues to get stuck on Connecting to Network, and never completes.Very frustrating.
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01-09-2020 15:56:40
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Tom_Ring
Hi @DaveInTheSix. If you've gone over similar threads and they haven't provided a solution, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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02-09-2020 21:45:07
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