Spotlight camera light flickers 1x when motion detected

Question

Using the solar power spotlight camera I’ve noticed the past few weeks that the light is messed up. If I try to turn the light on manually or if there is motion the light flickers once and then goes off. Like there is a short of some type. I checked my batteries and one is full and the other stays around 40%. Has anyone else ran into this?

Caitlyn_Ring · Answer

Hi @Jdm95lude. I'd suggest making sure the Solar Panel and everything on the Spotlight Camera appears to be fully connected and not damaged in anyway. Once you've made sure everything looks good, you can reset the Camera by holding down the setup button for at least 20 seconds. Once that's done, monitor the Camera to see if the behavior with the flickering light continues. If it does, you can reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a further look for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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Spotlight camera light flickers 1x when motion detected

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