English

Help

Community Home

Categories

Discussions

Sign Up

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

9

98c761f6842fbd66d1e4d40f1f4d6b

Spotlight Camera Brand new battery door open
trending
cs-support
wireless-security-cameras

I just purchased a brand new spotlight camera. It has 2 back-up batteries. It keeps telling me the battery door is open. I have checked it several times. Opened & closed it, yet it keeps giving me that warning. Is it defective?

2278 •

0 •

1 •

09-02-2022 17:50:00

Responses (2)

  • M

    Mangrum2

    When I open ring app it says battery door is open on my spotlight security

    0

    •

    09-02-2022 20:49:59

    •

    • A

      Adam_R

      ![Screenshot_20220210-174824_Ring|225x500](upload://hPsH88fyiHBUWwlaMzKH1sIQaGp.jpeg)Outdoor camera alerting me about battery door open. I have confirmed multiple times that the battery door is properly closed. Any tips?

      0

      •

      10-02-2022 19:22:01

      •

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Community Resources

      Community Guidelines

      About Ring Community

      Ring Help

      Most Helpful Members

      View All

      ©2024 Ring LLC or its affiliates

      PrivacyLicensesTerms of Service