Responses (5)

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Tom_Ring
Hi @jeffryvu. During this time, if you look at your History in the Ring app, are you seeing motion events related to your Lights coming on? The Spotlight Cams do have the capability for the Lights to come on independently from the the Camera, because the Motion Zone for the Lights is different from the Motion Zones for the Camera. If this is a concern, try setting up a [Light Schedule](https://support.ring.com/hc/en-us/articles/360058421812-How-to-Use-Security-Camera-Light-Schedules-).
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23-05-2022 17:45:34
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jeffryvu

Hi Tom, thanks for your response! No, I don't see motion events in the history.But you're saying that even when motion detection is disabled, the lights might come on if it detects motion in the motion zones of the lights? Can that not be disabled?For me, when I disable motion detection it means that I don't want to turn on the camera or the lights. I'm basically disabling everything except live view.

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23-05-2022 21:47:24

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Tom_Ring

Hi @jeffryvu. In the Ring app, you can look under the Light Settings menu for an "Motion-Activated Lights" option. If you toggle this off, the lights will not come on. You can also [adjust the Motion Zone](https://support.ring.com/hc/en-us/articles/360000311583-Controlling-the-Lights-on-the-Spotligh

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25-05-2022 16:38:46

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jeffryvu

Hi Tom, Thanks again for your response. I understand that I can toggle this off and then the lights won't turn on. However, when motion detection is Enabled, the lights will then still not come on, right? It's like the camera and the lights work independent from each other and you cannot link them

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25-05-2022 18:19:37

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Tom_Ring

Hi @jeffryvu. Let me try to clarify for you and offer a method that I use at my home. When the Camera detects motion (in darkness), by default, the Camera will record and the Lights will come on. You can toggle off the Motion Activated Lights so that when the Camera detects motion, it will record bu

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25-05-2022 18:47:17

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leedb

I think I have a similar issue with a wired cam pro.It is continually turning on the light but when i look at event history there is nothing to indicate why.I can turn the light off and within a minute it turns back on.I don't know if I just have a faulty unit or what ?

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24-05-2022 05:21:05

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Tom_Ring

Hi @leedb. It sounds like you also need to adjust your Light Settings. The link I shared above should have useful information.

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25-05-2022 16:40:08

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leedb

Why would I want to turn off motion activated lights ? I want the lights to turn on if there is motion. The issue is the lights are turning on when there is no motion and there is no motion alert or recording when they turn on.

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28-06-2022 06:07:21

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PayWay

I’ve been having the same issue for well over a year. It’s driving me and my neighbors insane. I went so far I even trimmed my large tree as they said that movement could be triggering the light. Well, here it is dead winter with no leaves and the tree branches have been cut waaaayyyyy back and th

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03-01-2023 08:12:28

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Tom_Ring
Hi Neighbors. The lights on your camera use PIR motion detection. The PIR motion zones are larger than the area for your cameras' motion zones. So it's possible to have your lights activate without your camera recording any motion. A great way to mitigate this would be to setup a Light Schedule. You can find more information about this [here](https://support.ring.com/hc/en-us/articles/360019494811-Using-Light-Scheduling-on-Your-Floodlight-Cam). If you are still having issues with this concern after trying the above mentioned steps, you can contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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04-01-2023 17:01:45
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Tom_Ring
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04-01-2023 17:02:06
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