Spotlight Cam Pro Not Detecting Any Motion

My spotlight cam pro stopped detecting any motion whatsoever. I've adjusted every motion setting: motion zone, smart alert(on/off), motion sensitivity, motion frequency, I've removed the device from my account & done a clean setup. Does not recognize anything or anyone(even tried covering it with my hands recorded no event). Battery & internet connectivity are good. Firmware Status is "Up to Date". Live view still works, but I'm not sure what else can be done to salvage it. Weirdly, the issue started on the very day my subscription renewed.