Ring Security Cameras
Spotlight Cam - light stays on permanently
Hi I have a Spotlight cam that used to work perfectly. Now, the light comes on at night all the time. I switch it off on the app but it comes on again. If I snooze, or turn off the motion sensor the light still comes on and it sometimes comes on and stays on during the day. I don't think it's a setting because I've sat with the app in front of me and turn it off every time it comes on. Has anyone else had this problem and solved it? Any suggestions of what can be done?
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08-08-2020 08:22:10
Responses (4)
- M
Hi neighbors! When the lights for the Spotlight Cam trigger frequently, this is often a sign of a nearby heat source. This is because your Spotlight Cam uses PIR motion detection. Please ensure there are not vehicles, heat vents, or HVAC units nearby that might be triggering the lights. If your lights are not turning off, try manually toggling them by visiting the Spotlight Cam in the Ring app and disabling the lights on/off toggle. Once you turn the lights off, they should only enable again if motion is detected. I recommend also checking your wifi signal strength as this can decide how quickly and efficiently a light triggering communication reaches your Camera. Check out our [Community post about RSSI](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751) for tips on optimizing signal. I hope this helps! :)
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19-08-2020 04:22:35
- C
A post was merged into an existing topic: [Cannot Turn Off Wired Camera Lights - Super Annoying](/t/cannot-turn-off-wired-camera-lights-super-annoying/179550/4)
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20-01-2023 05:00:53
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- C•
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20-01-2023 05:01:02
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PiedmontDad
I am having the same problem right after doing the first time setup
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08-08-2020 10:54:40
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