Ring Security Cameras

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Spotlight cam battery frequent disconnect
wireless-security-cameras

I had three flood light cam and one stick up cam set up and never had wifi connection issues. I just added two spotlight cam battery, and they will randomly disconnect. sometimes it take hours to reconnect.I don't think my wifi signal is weak. I have mesh network around my house. And my phone was getting strong signal at the spotlight cam locations.

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19-03-2021 12:56:09

Responses (1)

  • C

    Hi @bennidave. The first thing you'll want to check is the RSSI for each of your Cameras, as the RSSI will be a measure of how strong the wifi connection is. You can read more about RSSI and what it means in our Community Post [here](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229#M4). I'd also recommend checking out our Help Center Article on wifi [here](https://support.ring.com/hc/en-us/articles/360020044511-How-to-Make-Wifi-Work-For-You), which will have a lot of great tips to help you get the most out of your wifi network. I hope this information is helpful! :)

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    22-03-2021 18:28:06

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