Ring Security Cameras
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Sportlight Cam (Battery) unresponsive
So it looks like my Sportlight Cam (battery) had died. It was connected to a Ring Solar panel, so I have removed both batteries and charged them using Ring Charging Station. Popping one of the batteries back into the Cam, and its completely unresponsive. The 20 second press/hold on the top button isn't resetting the camera...anyone have any ideas?As a side note I see on the right hand side of the camera, next to the LED light the black metal strip seems to have turned gold! Anyone seen this?
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27-11-2023 13:54:26
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Tom_Ring
Hi @JasonH. If your Spotlight Cam is completely unresponsive with a fresh battery, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). You can also get in touch by sending a private message [@Ring](https://community.ring.com/u/ring) on Facebook or Twitter.
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28-11-2023 15:53:15
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