Ring Security Cameras

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U
Spectrum Cancellation Deal

I just purchased the ring system based on the Spectrum cancellation deal. I am now learning there's no installation available in my area. This is a huge disappointment and professional installation shouldn't be offered, if you're lacking the staff to fulfill the advertised services. This is false advertising and I am now stuck with a system I now have to pay to install on my on, which is a RIP off. Spectrum is a cheap dysfunctional business causing much stress to its customers. The ill equipped installation company states they are not able to retrieve anything from the ALARM code offer from Spectrum. Spectrum says this is a Ring issue and they cannot do anything to help its customers. Consumers usually get screwed by all these companies while they make a buck.

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28-12-2019 15:10:59

Responses (2)

  • E

    Sounds like Spectrum is the bad one here. At no point ever in Rings history have they ever installed the system for anyone. It also doesn't state anywhere in ads or print that they install it. It's made for the basic person to install it. So if Spectrum said this, they lied to you.

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    28-12-2019 19:17:17

      L

      Not true. It says it right in the Ring deal as listed on Ring site that free installation is included. [https://shop.ring.com/products/charter-alarm-offer](https://shop.ring.com/products/charter-alarm-offer)

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      29-12-2019 19:16:34

      E

      Ok, first the $340 is for 1 year of plus monitoring? Not true, it's only $100. Free alarm then costs you $240. So it's not free at all. The installation of the alarm has this statement. "Installation services are provided by a third party and are subject to applicable terms and conditions, subje

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      29-12-2019 19:42:57

      E

      14 Piece alarm set is less. Ring Alarm 14 Piece Kit + Echo Dot (3rd Gen), Works with Alexa $230 [https://www.amazon.com/dp/B07WNKFL24/ref=cm\_sw\_r\_other\_apa\_i\_nlqcEbCD2HBKJ](https://www.amazon.com/dp/B07WNKFL24/ref=cm_sw_r_other_apa_i_nlqcEbCD2HBKJ) There's an 8 piece to for $170. So the

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      29-12-2019 19:50:17

      L

      Thanks for reading more thoroughly than I did. I only have a basic set up and never arm it. I just have it alert me and record if the door opens (I live in a gated community with security and have a German Shepherd so....) but I feel for folks who invested in more complex systems with hardware from

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      29-12-2019 20:18:17

      E

      Spectrum is not playing nice as most cable operators. If you want cameras that record all the time without costing you anything. A standard DVR camera setup that's wired would be the best. But for basic viewing here and there Ring will work. The basic plan is only $3.33 a month or less for a year

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      30-12-2019 00:07:43

  • L

    No professional install needed!!!i confirmed this four times

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    02-01-2020 16:44:56

      U

      Thank you for your response. I'm older and I have outdoor cameras included, so you may not have required installing but I do! Thank you

      0

      02-01-2020 17:05:01

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