‎Sound Smart Notification on both Chime and iPhone at same time - is that possible?

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user1208

Sound Smart Notification on both Chime and iPhone at same time - is that possible?

app-settings

troubleshooting

I want an audible notification from my Security Cam on both my Chime and on my iOS app, but they seem to be mutually exclusive, unless I have incorrectly configured it? Is it possible to have a smart motion sound notification on both a Chime and iOS app at the same time?

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31-10-2021 09:28:21

Responses (1)

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Caitlyn_Ring
Hi @user1208. Notifications between your Ring Chime and your Ring App are not mutually exclusive. If you're not receiving any notifications for your iOS device, you can find some troubleshooting tips in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices). Make sure the Ring App has permission to send notifications in your phone's settings, and that your phone is not on silent or vibrate only. :)
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02-11-2021 06:20:10
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