Ring Security Cameras
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Solar panel issue
solar-panel
troubleshooting
When my ring stick up cam is plugged into the solar panel, it says the battery is dead. I unplugged the solar panel, and its a full battery. I have also reset the camera, deleted it from the app, as well as reset the app. Any ideas?
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10-06-2022 01:35:00
Responses (1)
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Caitlyn_Ring
Hi @user14198. Did the solution @SolarEclipse suggest help resolve this for you? If it didn't, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can assist with more in-depth troubleshooting. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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10-06-2022 16:42:58
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