Solar and Spotlight Cam Charge Issues

I have used the ring spotlight cam for many months and no issues… the solar always maintained good charge in the battery. However, suddenly this changed. The battery was using 20 to 40% of its power in a day. Also, the section in the app that shows how the device is powered no longer showed solar. I contacted support over two days and spent 2 hours going through pointless checks. Eventually they suggested my device was faulty and replaced everything. Great! The new device arrived, I fully charged the battery and reinstalled. But the same issue persists. No Solar is recognised, and no charge is being received. It appears to be a software issue from a recent Ring update. At the same time my device started draining its battery I was also receiving ring push notifications saying my device is now plugged in, switch to wired mode. I have not accepted this, however, as soon as the solar panel is connected these push notifications start… and while I do not switch to wired mode the solar option in the app disappears and no charge is received and the battery drains very fast. As I have the same issue with two devices it is definitely software. Ring! What have you done. The system no longer works on Solar and from what I can see on this community and the web… thousands of people are reporting the same issue. I have lots of good sunshine and have a doorbell that works just fine on Solar… it is just the spotlight cams that don’t seem to like the new software/ firmware update. Interestingly… I read a post from someone else who showed a very detailed way to fix this, the crux was to select SpotLight Cam Solar in the drop down when setting up the device… but that device no longer exists as an option… it’s only hardwire or battery… again, this is a change from the recent software Ring update… So, the current situation is that I have two devices and neither really works as a security device as the batteries won’t go beyond three days. I guess I could charge it every three days but that is not really the idea is it.