Ring Security Cameras

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Security cameras Motion alerts and Mode settings
modes
app-settings
wireless-security-cameras
alarm-alerts
ios

Hi! Question is mainly for developers. Can you please put an option for Motion alerts when you set Modes? In mode settings you can Enable/disable Motion detection and Enable/disable Live View only. For example I want Motion alerts in Away mode for camera in Hallway. So I know if someone will move there when I’m away. And when I come back home I’ll put Mode to Home and want it automatically disable Motion alerts in Home mode.

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24-03-2022 04:05:16

Responses (2)

  • M

    The Ring app has many features available to control motion notifications. [Modes](https://support.ring.com/hc/en-us/articles/360036107792-Control-All-your-Ring-Devices-with-Modes) can be customized in many ways, and you are not forced to use Home, Away, and Disarmed in only those states. You may use any Mode as you desire. I recommend also checking out [Geofencing](https://support.ring.com/hc/en-us/articles/360052805372-Geofence-in-the-Ring-App), which can **Auto-Snooze** your Ring Video Doorbell after you enter your geofence. For instance - you may not want your phone to buzz with a Ring motion alert when you walk up to your own Ring Video Doorbell. There is also [Motion Scheduling](https://support.ring.com/hc/en-us/articles/218380863-Scheduling-Times-When-You-Don-t-Want-to-Receive-Motion-Alerts-) that is perfect for scheduling times when you wish to not receive alerts for motion. Feel free to check out our [Feature Request Board](https://community.ring.com/c/products/feature-request-board/24) to vote on requests and/ or make a new request. :)

    0

    25-03-2022 03:28:24

      D

      If you check out the feature request board, you will see that this has been a popular feature request for years now with hundreds of posts: [Option to control alerts or notifications within Modes Settings - Products / Feature Request Board - Ring Community](https://community.ring.com/t/option-to-control-alerts-or-notifications-within-modes-settings/6411). Schedules are insufficient, because when the alarm is armed, I want a different schedule (i.e. don't want alerts during the day when I'm there, but do want them during the day when I'm out). Another alternative would be tying schedules to modes so they can be on or off depending on the mode. Geofencing is also insufficient because I'm not the only person who lives in my house. If I'm away from the house but my family is there, I want alerts suppressed. If we're all away, I want them on. That's when I'd arm the alarm. So to be useful this has to be tied to modes. This feature doesn't seem like rocket science (from someone who worked in Software for 30 years and has worked at Microsoft, and currently at Amazon, ironically). Why is there no response from Ring as to what the plan here is? Not terribly customer-obsessed...

      1

      20-11-2023 10:27:19

  • S

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    0

    20-12-2023 10:27:34

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