Ring Security Cameras

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U
Search Specific Date Function
app-settings
troubleshooting
cs-support

A situation occurred where the local authority asked for access and a specific date was needed. There is no prompt or function on the website or app to find what they were are looking for. Whether it is from the event history, recordings or any motion detection, it's a very tedious and time consuming action to take going back minute by minute, hour to hour of scrolling .  Please include or revamp the system to have a Calendar and specifc time option to input so that it can become a much more user friendly feature for such occurrences. Thank You 

25

2

0

11-10-2024 05:56:38

Responses (1)

  • J

    Hi @user_d00d43. In your Event History Timeline you should have a Calendar option. Can you take screenshot of yours showing it is missing?

    0

    14-10-2024 04:45:25

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