Ring Security Cameras
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Ring stick up cam Issues
I own a ring stick up cam and I am having some issues: and I have it mounted outside about 8-9 10ft ground level1- the motion area is not capturing the driveway vehicles, only partial 2- motion detect doesn't work, sometimes I get UPS deleivery and it never send me any alerts or notifications.3- no continous recording, if you want to go back to some date for events, then it's impossibleI am very disapointed about hos this expesive camera doesnt do simple job compare to other low cost cameras like amcrest.
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06-09-2020 04:16:22
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Tom_Ring
Hi @securityguy1. [Here](https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices) is a great Help Center article that goes over Motion Settings. This Community write up [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-to-Set-Your-Motion-Frequency/ba-p/22918) covers Motion Frequency. I would suggest starting there to optimize how your Stick Up Cam records and captures motion. This Help Center [here](https://support.ring.com/hc/en-us/articles/360000704763-Event-History-Timeline-Information) article has information on how to access and use the Event History Timeline to be able to view recorded footage.
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07-09-2020 17:30:45
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