Ring Security Cameras

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M
Ring Stick Up Battery 3rd Gen problem
hardwired-video-doorbell
solar-panel

I have an issue with one of my ring stick up. I don't own any solar panels, and one of my ring cameras says it's connected to a solar panel. I hard reset it and it still shows that it's connected to a solar panel. Weird. Any help?

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19-04-2021 02:33:09

Responses (3)

  • M

    It's a ring stick up cam battery powered

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    20-04-2021 02:34:41

    • H

      I am also searching for the solution regarding the same problem[!](https://tellthebell.site/)

      0

      22-04-2021 10:34:45

      • T

        Hi neighbors. For this concern, I would recommend reaching out to our support team. They will be able to deep dive into this issue and see what might be causing this. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

        0

        23-04-2021 21:57:56

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