Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
C
Ring spotlight camera-no night vision
hardwired-security-cameras
troubleshooting

All of a sudden my spotlight camera doesn’t have night vision. It actually looks like the camera has fallen into the box where it seems like I’m trying to look out of it. The minute I put the light on the picture works perfectly. I have attached an image for you to see has anyone else experienced this problem?

161

0

0

24-01-2024 05:31:10

Responses (1)

J

Hi @Cap123. Factory reset your Camera to see if it helps correct your night vision. To factory reset it, press and hold the setup button on it for 20–25 seconds, and then reconnect it to your wifi. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

0

25-01-2024 05:58:07

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members

W

windracer

1

User
Solution

J

Jventerprises

1

User
Solution

R

Rick_Madik

1

User
Solution

U

user_3c8999

1

User
Solution