Ring Security Cameras

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B
Ring Spotlight Camera (wired) Focus
cs-support
wireless-security-cameras

Does anyone have issues with camera focus? I have some pretty blurry cameras. I wouldn't think they'd be that bad. 3 floodlight cams - 1 iof 3 blurry.3 spotlight cams - 2 of 3 blurry.2 stick up cams - these are pretty crisp.Are some of the cameras focusing on the wall they're mounted on? Can I focus it somehow?Thanks

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31-03-2020 14:25:00

Responses (1)

  • R

    I have the indoor cam and have been experiencing slow auto focus type problem. When I get movement I should get a sharp focus, but it takes about 4 seconds from blurry to sharp focus, even during bright light. It is pointed through a window facing outdoor. I’m looking for some option to have focus locked.

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    04-06-2020 20:54:13

      R

      Hi Chelsea, Sorry I’m responding late. I captured the video and was going to send it, but I noticed the captured video was perfect. While viewing in the Ring app you can see its image is out of focus for about 3 seconds then snaps in focus, but viewing that same video clip that I captured to share

      1

      10-06-2020 17:29:46

      N

      Hey Chelsea, my camera is also out of focus, I've cleaned it, put in a sealed bag with crystals to dry out any moisture but no effect. Please see attached.![Screenshot_20211117-123728_Ring|690x310](upload://uNXXzIg5nsoMQFTwbufkcdoWGFU.jpeg)

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      17-11-2021 01:38:43

      C

      Hi @Newlandian, happy to chime in here. If you've already cleaned the lens to ensure it's free of any dirt and debris and it is still showing out of focus and blurry like this, I'd recommend following up with our support team so they can look into this further. Please give our support team a call at

      0

      17-11-2021 20:32:11

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