Ring Security Cameras

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F
Ring Spotlight Cam Solar motion area
app-settings
troubleshooting
motion-settings
On my spotlight cam, I can't use the whole video area for motion zones. Is this intended? I have tried to zoom out but when setting motion zone I can never get the whole video area it shows in live view or clips only like the bottom 50% of the cam area.

841

0

1

07-09-2022 10:24:06

Responses (4)

C
Hi @Frontdoor4. Motion Zones can not be extended to the full area of your Live View because the area your camera covers is slightly larger than the area your motion sensors cover. You can read more about this in our Community post on this feature [here](https://community.ring.com/t/feature-update-customizable-motion-zones-for-battery-devices/13965). I hope this helps answer your questions.

0

08-09-2022 07:02:26

R
I'm having the same issue but saying that the coverage area is different isn't true. Up until December of this year, I could set my motion zones for my spotlight cam to the full area that my camera covers. Now, all of a sudden, it's super zoomed in and I can only set the motion zones for the porch (can't zoom out). Because the solar panel is now only charging the battery whenever it feels like it, the view was zoomed.out just a little more when I had to reinstall the battery. I've reset the cam to default settings and everything...no change. Basically Ring just needs to fix whatever glitch you all created in the last round of updates!

0

10-01-2023 09:48:15

R
Has anyone tried adding a Motion Sensor and Bridge to trigger the area of the zone at the end of the frame?

0

09-02-2023 04:55:56

T
Hi @ring8411. This would work. You could use our [Linked Devices](https://support.ring.com/hc/en-us/articles/360033904271-Linking-your-Ring-devices-together-for-enhanced-security-) feature for this.

0

13-02-2023 01:06:17

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

15-03-2023 01:07:03

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