Ring Security Cameras
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Ring Spotlight Cam no video or live view
Q:Spotlight camera (battery) outdoor is fully connected with 100% on both batteries and good internet connection (RSSI -47) but now has no video of any kind, only black screen even on the Desktop App. Why?
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21-05-2020 16:54:24
Responses (2)
- R
\*my my **RSSI is 36, and it's really close to the router. ****\*battery is fully charged 100% to 99%**I just installed my security cams last weekend, it worked well. however, since yesterday around 8 pm PTS, the cams haven't worked anymore. I've tried to reconnect them to wifi, but all failed. I didn't change any setting on the cams or the router.it's stuck with "activating devices" and if i tried to see the video earlier, it shows "thefootage is unavalible" I've reinstalled the app and it's the same. The customer service sucks, the only way is to call or leave a comment on the community.NO LIVE CHAT? I regret that I bought this buggy stuffs, i'm going to tell all the ppl I know stay away from this
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21-05-2020 17:22:11
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ringisterrible
I have the same issueI just installed my security cams last weekend, it worked well. however, since yesterday around 8 pm PTS, the cams haven't worked anymore. I've tried to reconnect them to wifi, but all failed.it's stuck with "activating devices" and if i tried to see the video earlier, it shows "thefootage is unavalible"I've reinstalled the app and it's the same. The customer service sucks, the only way is to call or leave a comment on the community.NO LIVE CHAT? I regret that I bought this buggy stuffs, i'm going to tell all the ppl I know stay away from this
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21-05-2020 17:17:53
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