Responses (2)

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  XXWINKXX

  Just anohter piece of informaiton. Looks like the solar panel does not have enough power to run the cam without the battery in. What good is the solar panel if it does not have the power to charge the battery, or to run the camera without the battery (while you take the battery into the house to be charged)? And if you have a solar panel, why would the app even give it an option to be changed from battery mode to wired mode.

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  26-07-2020 01:42:50

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  Chelsea_Ring

  Hey @XXWINKXX. Thank you for bringing up this concern and detailing your findings from what you have tried! When you have the Stick Up Cam setup to be powered from a solar panel, that solar panel will provide about a 10% trickle charge into the battery every day if the panel is getting about 4 hours or more of direct sunlight. With this in mind, it's highly encouraged and suggested that you keep the battery in the Stick Up Cam at all times. The feature that you were given, where you can pick from Wired or Battery powered is a new feature we have release for the Stick Up Cam when there is another power source recognized or available. Therefore, you got this option for the Stick Up Cam, but since you have it powered with solar, I recommend to keep this setting on Battery \> Wired. This will ensure that the solar panel is still charging the battery properly and helping keep the device charged. In addition, the Snapshot Capture will drain your battery more, but it should not do so significantly if you are on the 14 minute or 1 hour option. I do this for my battery powered Doorbell and do not see too much of a negative effect on it. You can do the 5 minute option or lower, but this will drain your battery faster than the other two.

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  27-07-2020 07:51:37

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  Bigkev64

  Thanks for the update, this has been driving me nuts as the Ring reduced itself to 24-48 hours before the battery died (no snapshots taken).

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  29-07-2020 12:26:20

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  Lowchopp

  I’ve had the same issue. Ring App has asked to change to wired mode which I have done and battery has drained in a day. That’s without asking for extra snap shots or anything like that. I don’t see how it drains the battery so quick in wired mode compared to battery mode.

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  29-07-2020 05:26:58

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  Ricksee

  The same exact thing happened to me. After I reconfigured it, the battery was running dead overnight. Now I can't reconfigure it back. It never goes past joining the Ring Network. That doesn't come up at all. Right now I have a very expensive paperweight. Ring won't answer.

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  29-07-2020 04:03:27

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  ONUPharmD

  I understand your explanation. I, like the other posters here, wired up two stick up cams with solar panels and received the message that my product is wired and I could switch its power source status. Like the others I did this because obviously the ring device recognizes the solar panel is just that and not 120v, no, my product batteries drained immediately and I was getting back up on the ladder to change the power source back to battery - power outlet (which is confusing nomenclature for solar panel). Now, every few times I get back into the device settings I’m greeted with an offer to switch to wired power. It’s my understanding some ring devices recognize solar panels, any reason this one doesn’t and constantly asks me to change to a power source setting that isn’t connected to the device. Couldn’t I just have an option to tell the device, battery - Solar panel...

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  09-10-2020 05:37:56

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  Snowstorm

  It has been a few years but want to share my findings. The latest Stickup cam (gen 3) as of Feb XXXX is the same between battery and wired version. However, they have 2 operating modes - Wired and Battery. Battery Mode - Designed to be used when not connected to power or attached to a solar panel only. Camera is in low power mode, short range motion detection, maybe 15 feet, 2-3 sec lag between motion to start of recording, infrequent snapshots. Battery would last for many days and can be easily recharged by a small 2W-4W solar panel even in a cloudy day. Wired Mode - Full capability, long range motion (image based detection), frequent snapshots, rapid respond to motion and recording with low lag. However, it would drain the battery (if one is inserted) in about XXXX hours and barely last a night. So this is not really an option even if you have a much larger solar panel as the battery won’t last overnight. I wish there was an in between “solar” mode, where image and recording performance would be better but allow the battery to last overnight. Perhaps there is a auto fall back from Wired to Battery mode when the battery reaches 30% or something. So it would operate on full performance wired mode for the day and most of the night and only fall back to low performance battery mode in the early hours of the morning until the solar panel recharges it.

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  05-02-2024 07:16:25

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