Ring Security Cameras

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Ring is changing our settings without permission or notification
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@Caitlyn_Ring The same thing happened to me as I have seen on other postings. Randomly, Ring decided apparently they were going to not only push out the “auto” option for video recording time, but also change peoples’ settings to this “auto” option. I noticed that my video recordings were now only 10 or 15 or 20 seconds - rather than the 120 seconds I originally set. Then I figured out that Ring had changed my video settings on all my cameras to auto record (which makes the recording shut off when there is no more motion detected) as opposed to the 120 seconds I set it to. You are changing our settings without even notifying us? This is a security issue. What if I was robbed and my recording didn’t sufficiently capture what I needed because Ring decided to change my setting without my permission or knowledge? @Caitlyn_Ring care to respond to this?

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04-05-2023 19:42:56

Responses (2)

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    4 posts were merged into an existing topic: [Video Recording Length - Help please](/t/video-recording-length-help-please/199994)

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    09-05-2023 16:39:00

    • C

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      09-05-2023 16:39:00

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