Ring Security Cameras
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S
Ring indoor cam
app-settings
troubleshooting
wireless-security-cameras
video-quality
Everytime I go to live view half the screen is blacked out. I've tried reboot it everything and still the same. Checked device health and still big black rectangle is in way of view
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22-06-2023 12:47:31
Responses (1)
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Tom_Ring
Hi @SurveilanceVan1. This could be due to a Privacy Zone. You can learn how to adjust your Privacy Zones in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360027979331-Understanding-Privacy-Zones). Let me know if this helps.
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23-06-2023 04:03:16
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