Responses (1)

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  Eagle328

  They are not marketed to be baby cams. You'd need a baby cam or a stationary wifi cam you can find very cheap.

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  01-12-2019 03:45:32

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  Astarko

  Feel a bit misled, the box shows a view of a crib :/

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  01-12-2019 05:27:46

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  H_W

  I have the exact same issue. Why would the live feed stop, if I don’t want it to? Did you ever get a reply of Ring.com. I don’t have the packaging anymore but I would swear it is being shown as a baby monitor on the box.

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  27-04-2020 12:32:23

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  Astarko

  Never got a response. Yes, the packaging is extremely misleading. You can't use it as a baby monitor even though it shows it being used as one.

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  27-04-2020 12:47:42

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  H_W

  Do you perhaps still have the packaging? Would you be able to take a picture of it and upload it to [https://www.dropbox.com/request/4IPpGVoyDnKFxo0Gi40j](https://www.dropbox.com/request/4IPpGVoyDnKFxo0Gi40j) ? I will contact Ring.com support and keep you posted here.

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  27-04-2020 02:24:37

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  Marley_Ring

  Hi neighbors! All of our devices share the same video length when it comes to live view. While the default recording time for an unanswered event is 30 seconds to 60 seconds depending on device model, a live view or live answered event can be streamed for 10 minutes. See this information and more in our [help center article about live view](https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View). I hope this helps! :)

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  28-04-2020 09:53:16