Ring Security Cameras
Ring app not saving settings for flood light
When I go into the device and go to device settings, then light settings and motion zones for lights it shows me 3 triangles that say off. I can click on each to turn them on and then use the slider below to make the zone bigger. I make it the max and hit save in the upper right corner and leave. If I go back in the settings are gone. It’s back to off. And. If I move in front of the light it won’t go on even though it is recording. It used to work until the update to the app. Anyone know why it changed?
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02-04-2020 01:05:35
Responses (9)
- T
Same here, just set up floodlight and trying to shrink light detection zones or turn some of the three off and it doesnt save. Have had to turn lights off for the moment as cant screen out the road.
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02-04-2020 09:10:28
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- K
I have the exact same problem. This is ridiculous. Major home security issue as I feel the light is the biggest deterrent.
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03-04-2020 04:05:32
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- V
I have had the same problem since the app was updated....this needs to be fixed as it extremely important for security and peace of mind. Enabling this feature was a daily routine for me and has now become a source of frustration. Please fix RING
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04-04-2020 08:33:44
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- L
Yep! I'm having the exact same issue! Has anyone got an answer from ring support? This is a huge security flaw in their product it needs to be addressed ASAP.
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05-04-2020 03:07:28
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DL11
I have the same problem except my floodlight won’t stay in the ‘off’ setting.
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02-04-2020 07:44:04
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