Ring Security Cameras
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Reviews for Stick camera battery 0n Amazon
HiWas going to buy a spare battery to keep charged but now appalled to read they only last 6-12 months ( in literature one review said) and some reviews said weeks !The negative reviews on Amazon about buying a spare battery are terrible and one 5\* review mentioned the latest batteries sold on Amazon has issues fitting as seem to be made by a different manufacturer !My son has this installed in the USA and the picture quality is great hence ordering 5 cameras for ourselves but really put off by the battery commentsComments welcome please
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30-08-2020 18:19:16
Responses (2)
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My stick up cam battery worked great up until month 10 when the battery started draining from 100% to 80% to dead the next morning. What gives? I bought a new battery and the same thing happens. I’ve set my strings to those least likely to drain the battery and still no more than 2-3 days between charges. The cam was bought on Amazon in June, 23, 2020. It is a third generation cam.
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30-05-2021 19:13:25
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THi @Rilera. I suggest performing a reset on your Stick-Up Camera, then reconnecting it to wifi. You can reset your camera by pressing and holding the Setup Button, then release. Once that is complete, you can reconnect it to wifi. After a short update, your battery should function as normal.If this is not the case, reach out to our support team to look into this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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02-06-2021 19:22:18
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Tom_Ring
Hi @monet208. The battery life that you experience will depend on a few factors. One factor is the amount of events that your Stick Up Cam experiences per day. The other, is the RSSI of your Stick Up Cam. Typically, a fully charged battery will last for around 800-1,000 events. The more events your Stick Up Cam experiences, the more battery drain you will see. The RSSI (wifi signal strength) also plays a part in this. The lower the RSSI number, the harder your Stick Up Cam will work during these events, which will cause the battery to drain faster that a device with a higher RSSI. These 2 facors combined will determine how long your battery will last. Our Ring Quick-Release Battery can be found [here](https://shop.ring.com/products/quick-release-battery-pack) and fit all our our battery operated devices.
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31-08-2020 22:46:44
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