Ring Security Cameras

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Replacement for the battery base cover - Stick up Cam Gen 3
hardwired-security-cameras
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wireless-security-cameras

I misplaced the battery cover on the bottom for my stick up cam. How can I get a replacement? Thanks

8636

0

3

10-11-2020 03:34:52

Responses (3)

  • B

    I spoke with customer support and a battery cover is not something they sell. I find this amazing since its a part that can get lost easily when removing the battery for charging. customer support suggested i cover the hole with packing tape!

    0

    28-02-2022 10:13:28

    • T

      I just also lost the battery cover to my ring stick up cam. I spoke with ring customer service tech support. They said the part is not sold online but were able to arrange to ship a replacement one to me for free. Said in should arrive in 7-10 business days. Maybe worth your trying calling again?

      1

      28-07-2022 10:25:08

      • U

        I lost my battery cover as well, I called today they told me they do not have that part avail therefore they do not ship that part out. This is frustrating because it’s a crucial part of the camera itself, you would thing they would include this as a spare part.

        0

        20-12-2023 07:29:03

          C

          Hey @user72056, if it’s such a crucial part, I would think you wouldn’t lose it so easily?

          0

          22-12-2023 06:19:12

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