Ring Security Cameras
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Repair broken neck mount on Floodlight Cam Wired Pro?
hardwired-security-cameras
troubleshooting
Could I get some guidance on how to repair a broken neck mount on a Floodlight Cam Wired Pro? I removed the collar but its not obvious what to do next or how to get new parts. Thank you
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31-10-2024 08:28:08
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Tom_Ring
Hi @user_6f63f5. Thank you for sharing that picture so I can eaisly identify the part you're talking about. Unfortunately, this part is integral to the cam and not able to be replaced. For this concern, you'll need to contact our support team. Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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05-11-2024 04:59:12
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