Ring Security Cameras
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U
Red shading over half my video
hardwired-security-cameras
troubleshooting
cs-support
I have a Ring Floodlight camera and there is now a red shade over the right half of my security videos. I can see what is behind the red shading, but it isn't true to color any longer. Is this fixable issue or warrantied?
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3 •
1 •
07-08-2024 06:26:31
Responses (2)
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Tom_Ring
Hi there @user_1c8a83. This is happening because the Infrared Filter (used for night vision) is getting partially stuck open. You can lightly tap on the side of your Floodlight cam to get this to return to normal. Alternatively, you can power cycle the device by removing power for about 5 minutes. Let me know which method you used to fix this!
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08-08-2024 06:49:04
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