Ring Security Cameras
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Recording?
troubleshooting
battery-security-cameras
I’m new to my ring and there was an accident in front of my camera. That I personally want to have. Our dog was run over by a careless driver and killed. Right after the incident shows up on hourly snap shot but it did not record event. Due to being through glass I believe. But is there any way to see and record the event? It would be very helpful if I can get the accident footage.
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14-03-2024 04:10:09
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Justin_Ring
Hi @user78953. I am sorry to hear about your dog. Unfortunately, if there is no recording, there is no event to view.
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15-03-2024 17:44:32
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