Ring Security Cameras

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U
Person Detected versus Motion Detected
troubleshooting
wireless-security-cameras
motion-settings

Hello. I have a Indoor Ring Camera. There is no-one in the room, however the Ring Camera notifies me of a "person detected". What is the difference between Motion detected and Person Detected?I also get a lot of "Motion Detected" during the day in the 2 darker rooms of my house - false alarms. I have tried different sensitity levels, night color vision on/off, infrared on/off, zones, etc.. but still get occasional triggers. It may be due to external sun light changing (e.g. clouds) - but what settings do i need to change to mitigate this problem?Help. Thanks!

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18-11-2022 19:37:08

Responses (2)

  • T

    Hi @user28187. This Help Center article [here](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) will help you with adjusting your Motion Settings. If the sun is shining in and causing a false-positive, try repositioning your Indoor Cam, or using a curtain to block the sunlight. Heat sources can cause the sensors in the Cam to "detect motion" even when the room is still. I hope this information helps.

    0

    21-11-2022 18:35:07

    • C

      0

      25-08-2023 20:26:13

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