Ring Security Cameras
Overexposed Ring Spotlight Cam Pro
During daytime, the recordings from one of my cameras are overexposed during the first 3-5 seconds of video. This includes live view and recorded motion events. This happens during all hours of daytime. This never happened before as I have been using my camera for about a couple of months. Video is set at HDR as well without any change in the overexposure. This seems to also have a detrimental effect on the device’s battery which is now down to 25% despite adequate solar energy for most hours of the day. Seems there must be a recent new bug. Please fix! Thanks
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15-08-2023 01:43:26
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Caitlyn_Ring
Hi @user54902. Can you share an example of this overexposed video? You should be able to copy the link of a video when sharing it, and put that link into your reply. Additionally, what is the RSSI listed on the Device Health page?
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17-08-2023 05:04:08
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