Ring Security Cameras
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New install - Spotlight cam issues
OMG OK so we've had Arlo for a few years - so wasy to install and manage etc. but then I've just bought the RIng spotlight cam battery (mainly for motion detecting lighting but also to replace the front yard security cam). So many issues with Ring - main one being no motion detection at all, and live view doesnt work. Apparently the "health" is great - good wifi etc. but I've even stuck my hand 5 cm from it and nothing - zip. I have changed all the settings of the device in the app to see if it just needed a refresh etc... still zip. I am so frustrated as my Arlo, positioned 2 metres away is constantly giving me alerts... just no light of course. Any suggestions?
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17-11-2019 07:18:01
Responses (1)
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Thanks. When you say "app" do you mean the iOS app? That seems ... weird ... given all other cameras in the house work fine, and this one is the closest to the Wifi base (literally it's 10ft away). The RSSI is 79 Oddly it's working flawlessly at the moment, nothing has changed, it's just .. working
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19-11-2019 18:29:29
AHere’s an observation. I run a Mesh network at home. When at home on the network, whichever mesh unit I am closest to on phone, the camera moves to. My phone was connected to a mesh point as far away from the camera as is possible, so while the camera is physically right next to the base unit, it wa
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22-11-2019 00:24:36
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AdmanNZ
I'm getting the same on a new stick up battery cam. The older model works flawlessly but the newer one has issues. Live Video does not work, but at least it is recording motion!Still not awesome, and there seems to be no way to diagnose issues, especially when the health all says things are fine.
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19-11-2019 17:27:17
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