We moved. We have 2 indoor cameras that we cannot set up. It says they are still registered to the owner. That's me. And I cannot add another user because my app does not show any devices listed.
Hey @jlb. It sounds like you need to toggle to your old location and remove the devices first! For this, go into the Ring app \> Main Menu \> Select your location above Dashboard \> toggle to old location \> Main Menu \> Devices \> Go through the Indoor Cam one device at a time \> Device Settings \> General Settings \> Remove this device! From there, you can set them up on the proper location!
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05-05-2020 12:04:45
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Chelsea_Ring
Hey @jlb. It sounds like you need to toggle to your old location and remove the devices first! For this, go into the Ring app \> Main Menu \> Select your location above Dashboard \> toggle to old location \> Main Menu \> Devices \> Go through the Indoor Cam one device at a time \> Device Settings \> General Settings \> Remove this device! From there, you can set them up on the proper location!
0
05-05-2020 12:04:45
•