Ring Security Cameras

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Need help troubleshooting for security camera

Security camera show screenshots but live stream is a blank as well as live footage

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20-11-2020 00:17:14

Responses (1)

  • T

    Hey @Rcmorris54. Try performing a reset on your Camera. You can do this by pressing and holding the setup button on your Camera for 20 seconds, then releasing. Next, you'll need to [reconnect](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network) it to wifi. I hope this helps!

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    20-11-2020 23:18:12

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