Ring Security Cameras
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My hard wired camera is showing up pixelated and my camera isn’t working in live view or any of the recordings
This is what the image looks like when I go live or view motion detections. Someone please help
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08-01-2024 05:34:35
Responses (2)
- C
Hi @Ringuser92. You can try the following troubleshooting steps:Reboot your camera using the reboot option on the Device Health page in the Ring app. This should only take a few moments.Fully reset your camera by holding down the setup button for 20 seconds. Once the reset is complete, walk through a new setup using the steps under Set Up a Device.If this video issue persists after trying the steps above, it would be best to get in touch with our support team to take a closer look. Please reach out to our support team at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.
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09-01-2024 20:40:36
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Ringuser92
My every minute picture shows up clear but only when I go to view live or view recent motions the camera view shows up like this!! It’s really frustrating and need some suggestions
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08-01-2024 05:40:14
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