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U

user64925

Mute playback on event history
hardwired-security-cameras
troubleshooting

When using the app to view Event History, I want to watch the video without playing the recorded sound from the video (which everyone within ten feet of me can hear!). How can I turn off the sound? There is a mute feature on the web browser, but I don’t see it on the app.

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02-11-2023 11:07:39

Responses (3)

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    Tom_Ring

    Hi @user64925. For playback, the audio will reflect the volume on your phone. If you don't want audio, you'll need to turn the volume on your phone all the way down.

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    06-11-2023 06:45:32

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    • S

      system

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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      06-12-2023 06:45:44

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      • U

        user_346c27

        Having to turn the phone's volume down, and then back up when done, is very inconvenient. Why can't a simple mute button be added?

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        23-08-2024 05:53:43

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