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User Solution
Moving - two locations, one sub for a short period
troubleshooting
locations
ring-protect-plans
In the process of moving. I’d like to keep some cameras at the old location temporarily until the move is finished (maybe a month), but also set up new cameras on the new location. Is this possible to do under the same subscription (protect pro) for a short period? TIA.
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07-05-2024 10:46:06
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Caitlyn_Ring
Hi @su_A_ve. The Ring Protect Pro plan covers all devices at one location in the Ring app, which is associated with a single address. Technically, you cannot officially have devices at two different locations covered by the same Ring Protect plan, as they would have different addresses. I would advise to wait until you can move all devices to the new location, then update the address in the Ring app to reflect that.
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14-05-2024 12:18:32
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