Moved camera's between properties, no live view or recording

So moved 3 camera's from another house (in USA) and added to my existing account for property in the UK. When I deleted the old location it refunded me my balance on my 'protect plus' subscription on that account and I upgraded my 1 camera location to 'protect plus' (cost me a full £80 even though I had a subscription for the single camera - no refund on the balance of that?). It now shows my account has 4 camera's in the UKlocation and they are on 'protect plus', but only the original camera works (record and live), the other three only show video when the sense movement. Can anyone assist?