Responses (7)

• TE

  trail-explorer

  I'm not sure what you are asking. Do you want the motion sensor at the base to be pointing up?

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  30-06-2021 07:05:30

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• M

  Marley_Ring

  Hi there, @Guest2! The light positioning is intended to remain this way, and although the longer part of the light shroud / hood is on the bottom, the adjustment capabilities and overhead ceiling mounted position will allow for intended lighting. I hope this helps! :slight_smile:

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  01-07-2021 06:17:21

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  S

  SYF

  I take it you are saying that when the Floodlight Cam Plus is mounted under an eave, the light hoods can only be at the bottom, that is upside down same as shown in the photo above??? Really a poor design if that is so. If Ring went to the trouble of enabling mounting these cameras under eaves, previous versions of Floodlight Cams could not be mounted under eaves without modification, you would have thought they would have had the sense to enable the lights to be mounted correctly in that configuration.

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  31-07-2021 08:46:40

• U

  user8098

  I disagree with Marley. This is a quality concern for me. I placed a ring system on my house about 2 years ago and that assembly does not have the same issue we are all seeing with the newer assemblies when placing them below the eaves. I recommend RING make the floodlight bezel one that can be rotated and locked down

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  02-04-2022 11:51:14

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• W

  W_Colorado

  Was this ever solved? I am replaced a gen 1 floodlight cam with a gen 2, and can't figure out how to aim the lights as they were before. With the gen 1 you could rotate things to be in the correct orientation.

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  10-12-2022 07:13:08

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  N

  NoRotation

  Doesn't appear to be fixed. I mounted mine under an eave with shroud on the bottom, lights pointing toward ground, per Ring employee instructions. Now, both lights have filled with water and stopped working. Thanks, Ring!

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  16-01-2023 01:39:19

  C

  Caitlyn_Ring

  Hi @NoRotation. I would urge you to follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406) if your Floodlight Cam is water damaged. The Ring Community is a public forum where neighbors can help each other with general troubleshooting tips and tricks, but our support team is equipped for more advanced concerns and cases of damage to your device.

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  17-01-2023 06:35:06

• C

  Caitlyn_Ring

  Hey neighbors. If you are planning to install your Floodlight Cam underneath an overhang or an eave, you will need to rotate the lights so that the Camera fits. You can find some installation diagrams [here](https://support.ring.com/hc/en-us/articles/360059068632-Installing-Your-Ring-Floodlight-Cam-Wired-Pro-) showing this. When doing this, you may notice the light shroud on the bottom rather than above the light. Since the Floodlight Camera is being installed under an overhang or an eave, the lights should be protected from inclement weather given the coverage above the Camera. Additionally, the Floodlight Cam is weather-resistant as it is designed to be installed outdoors. If you do notice water having gotten inside of your Floodlight Cam, or there is any physical damage due to extreme weather conditions, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance.

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  18-01-2023 07:26:57

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