Motion zone snapshot not updating

I just purchased two spotlight cam plus's with solar and installed them. Initial setup went smoothly and the camera itself seems to work for the basics. But when I was fine tuning the motion zones, the snapshot to do so will not update to the current camera view. The snapshot is only showing a cropped portion of the camera view (seems to be the bottom 2/3 of the camera view) and thus I’m not able to set effective motion zones. I’ve already rebooted each 2x, and uninstalled the app and reinstalled.