Ring Security Cameras

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Motion Warning feature on Selected Units
troubleshooting
wireless-security-cameras

Not sure if this has been addressed in another post, but just curious why the motion warning feature is only available on select(ed) wireless [pro] cameras, and not on all [pro] cameras. Ex. One hardwired floodlight camera pro has this, but my other (2) plug-in spotlight camera pro(s) do not. It should not have to depend on the type of power supply (battery/plug-in/hardwired/refurbished/brand-new, etc.) units I have. Can someone please explain? These cameras are fully capable of this, and it should not have to be purposefully omitted. Thank you...

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13-10-2023 09:00:29

Responses (3)

  • L

    [quote="MikeBerthold, post:1, topic:233225"] nd not on all [pro] cameras. Ex. One hardwired floodlight camera pro has this, but my other (2) plug-in spotlight camera pro(s) do not. It should not have to depend on the type of [/quote] # Motion Warning Information The Motion Warning feature is a digital recording that notifies visitors that they have triggered motion detection and are being recorded. The recording plays through the speaker on your Ring device. It says: *Hi, you are currently being recorded.* You cannot adjust the volume of this recording. Motion Warning is available in the US, Canada, UK, Australia, New Zealand, Isle of Man, Jersey, Ireland, Malta and Gibraltar with the devices listed below. You can [find out which Ring device you have in the Ring app](https://support.ring.com/hc/articles/360057317451-How-to-Find-Out-What-Ring-Doorbell-or-Security-Camera-You-Have-and-Get-the-Right-Accessories-). * Stick Up Cam Elite * Stick Up Cam Elite (2nd Gen) * Stick Up Cam Plug In (3rd Gen)* * Ring Indoor Cam * Ring Indoor Cam v2 * Spotlight Cam Wired * Spotlight Cam Mount * Spotlight Cam Plus * Floodlight Cam * Floodlight Cam Wired Pro * Floodlight Cam Wired Plus (v3) * Ring Video Doorbell Pro * Ring Video Doorbell Pro 2 * Ring Video Doorbell Elite Please note that the Motion Warning feature is only offered on select wired and plug-in doorbells and security cameras. If you have an eligible device but don't see the Motion Warning feature, [make sure you have the most current version of the Ring app](https://support.ring.com/hc/articles/204384784-Downloading-and-Updating-the-Ring-App). https://support.ring.com/hc/en-us/articles/360048674751-Motion-Warning-Information

    1

    14-10-2023 12:11:20

    • D

      the original question was WHY is it not supported on certain cameras? i purchased the spotlight cam PRO plug-in and just realized the option for motion warning is not available. yet my older, spotlight cam wired (gen 2) does include the feature. both cameras plug into an outlet for power. the newer, spotlight cam PRO is more expensive. why can i not turn that feature on?

      3

      20-10-2023 05:49:09

      • S

        This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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        19-11-2023 05:49:29

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